1. Overview
This Privacy Policy describes how Vaanvi Creation, operating under the brand name Vaanvi (“we”, “us”, “our”), collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you interact with our website, we may collect the following types of personal information:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding purchases, updates, or support
- Improve our website, products, and services
- Prevent fraud and ensure website security
- Send promotional emails (only if you opt-in)
4. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third parties only when necessary:
- Payment processors
- Shipping and logistics partners
- IT and website service providers
These third parties are obligated to protect your information.
5. International Data Transfers
As we operate in India and Australia, your data may be processed or stored in either country or other locations where our service providers operate.
By using our services, you consent to such transfers, subject to applicable data protection laws.
6. Data Retention
We retain your personal information only as long as necessary:
- To fulfill orders and provide services
- To comply with legal obligations
- To resolve disputes and enforce agreements
7. Your Rights
For Australian Customers
Under applicable privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion where applicable
For Indian Customers
Under the Information Technology Act, 2000 and applicable rules:
- You may review and correct your personal data
- You may withdraw consent where applicable
To exercise any rights, contact us at support@vaanvi.com
8. Cookies & Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Understand website usage
- Provide personalized content
You can disable cookies through your browser settings, though this may affect site functionality.
9. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
13. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact:
Brand Name: Vaanvi
Business Name: Vaanvi Creation
Email: support@vaanvi.com
Address: 26, Chakganjagiri, Raitha Road, Lucknow, Uttar Pradesh, India – 226201